Facilities Operations Manager

Job Description

Laserfiche is a leader in software, committed to excellence. Our dedication to innovation and top-notch service is reflected in every aspect of our operations. We are seeking a highly skilled and experienced Facilities Operations Manager to join our dynamic team and manage our state-of-the-art corporate facilities. The Facilities Operations Manager is responsible for overseeing and managing our 110,000 square-foot commercial corporate building, adjacent parking structure, corporate housing, surrounding grounds, and company-owned supplies and equipment. This role involves managing all facility projects, maintenance requests, third-party vendor communications, and executive requests. The Facilities Operations Manager ensures compliance with safety, health, and environmental regulations, while also managing facility budgets, coordinating corporate housing, and supporting the administration and executive teams. Location:

• Three days/week work from Office – Long Beach, CA
• Work from home on Mondays and Fridays
• Must be available for occasional after hours work as needed for facility emergency response

#LI-Hybrid About the Role – Essential Functions

• Provides facility specific, general and executive administrative support to the C-Suite and manages the facility team and administrative assistants.
• Manages team of administrative assistants and oversees the office and building supply inventory and ordering
• Manages Facility Team and distributes workload per filed maintenance requests for CMC-LB HQs, leased locations, 888-5 and 888-4 facilities.
• Directly communicates with vendors, suppliers, and executive team members by email; creates memos, maintains Excel schedules, charts, graphs, visual presentations, etc. as needed for Facilities; drafts emails and edits them appropriately to provide a high degree of clarity and accuracy with vendor communications.
• Manages all facility third party maintenance contracts (i.e., elevator, janitorial, fire system, etc.) to include new, renewal and taking new service needs out to bid
• Files and maintains insurance, legal and financial records, physically and electronically, as requested, that relate to Facilities.
• Manages facility expenses and POs to review, approve and submit to A/P for processing
• May research/analyze information and compile reports, presentation materials, or summaries, selecting relevant information from a variety of sources and preparing them for dissemination and/or presentation to internal team members and external partners/third parties.
• Plans and orchestrates work as directed to make sure priorities are met, project goals are achieved, and best practices are upheld.
• Utilizes industry best practices, techniques, and standards throughout all facility project execution and property management
• Centralizes information and delivers it to the appropriate stakeholders.
• Reports on overall facility health and related projects, status of milestones and deliverables, financial information about budget & expenditures, project risks and progress on mitigating these risks, project performance, effectiveness of management and utilization of resources, among other factors
• Generates ad hoc facility reports as requested
• Performs quality control on all facility projects throughout development to meet expected standards.
• Ensures seamless team collaboration and communication among all members associated with facility requests.
• Responds to requests for information and disseminates pertinent information to staff on behalf of the Facility/Admin departments or Executive Leadership.
• Schedules meetings, as requested, coordinates conferences, and supports special events as needed.
• May plan and support internal & external activities allowing for collection of data & information from associates, participants, key stakeholders, and partners.
• Maintains energy benchmarking reports and coordinates with respective authorities and agencies for site visits and report remittance
• Reports directly to the CFO and collaborates closely with other executive team members to manage various projects and tasks

About You – Essential Qualifications

• 10 years of experience in commercial property management.
• 5-10 years’ experience in executive administrative duties, or a combination of education and experience that demonstrates the ability to perform the core responsibilities of the position.
• Ability to maintain confidentiality and exercise a high level of discretion.
• Ability to communicate effectively through oral and written skills with all levels of associates and the public.
• Proven ability to work effectively in a team environment.
• Ability to prioritize, coordinate, track, manage and execute special projects tasks and deliverables
• Ability to treat situations with the appropriate sense of urgency
• Ability to consistently demonstrate good judgment and decision-making skills.
• Ability to focus and remain flexible to shifting/changing priorities.
• Ability to skillfully deal with internal associates and external partners respectfully, professionally and with diplomacy and tact.
• Demonstrated proficiency in MS Office Applications (Outlook, Word, PowerPoint, Excel).
• Proficiency in scheduling and managing Teams and Zoom meetings.
• Technologically savvy; willing to learn new systems and tools.
• Ability to easily bend and occasionally lift up to 50 lbs.

• Preferred Education and Experience:
• Bachelor’s Degree in Business Management, Business Administration or Civil Engineering required.
• Facility Management certification preferred.
• Project Management Certificate preferred.

The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills, and years of experience amongst other factors.

• $120,000 - $160,000 per year

Perks & Benefits at a Glance

• Generous time off:
  • 15 Days of Vacation
  • 3 Floating Holidays
  • 2 Paid Volunteer Days
  • 9 Paid Holidays
  • 4-day Year-end Closure
• Hybrid Work Environment
• Free Parking: covered and EV charging stations
• Various 401 (k) Investment Options and Generous Company Match
• HMO and PPO Medical Care Options (Employees are fully covered under HMO)

About Us
Laserfiche is the leading global provider of intelligent content management and business process automation. The Laserfiche® platform enables organizations in more than 80 countries to transform into digital businesses. Customers in every industry—including government, education, financial services, and manufacturing—use Laserfiche® to boost productivity, scale their business and deliver digital-first customer experiences. Our employees in offices around the world are committed to the company’s vision of empowering customers and inspiring people to reimagine how technology can transform lives.Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at https://www.laserfiche.com/contact/or 562-988-1688.