Senior Product Designer

Job Description

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more. In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises. Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information. Contentsquare is looking for a self-starting, highly motivated Sr Product Designer, for their cross-sell team, to design useful, usable, and desirable products that in turn enable our customers to build better online experiences for all. Data and analytics tools should demonstrate the same care and craft as consumer software, designed with contemporary user- and human-centered practices. As a Senior Product Designer for our Cross-sell product team (i.e., squad), your role is to ensure our entire portfolio of products is as successful as possible by leveraging different cross-sell opportunities to help our users discover, try, and purchase new products that can help them better understand their own users. This involves designing simple, engaging experiences and iteratively improving the user journey. We appreciate designers who think in systems, are eager to validate their work, can communicate effectively, and love to give and receive feedback. Senior Product Designers work across a range of design practices, from up-front research, insights, and strategy, through to ideation, prototyping, testing, and delivery of final designs. We're not looking for ‘unicorns’ who are expected to be brilliant at everything, but we do expect comfort throughout the design process and a desire to continually broaden and improve your skills. You will collaborate with various teams and departments, working closely within a trio that also includes the Lead Engineer and Product Manager.

As a product designer, you will:

• Design and re-design product experiences across our customer experience analytics offerings
• Conduct upfront user research to better understand user needs and behaviors, and usability testing to see how your solutions work for users, with the support and guidance of UX Researchers
• Translating research insights into elegant user experiences that satisfy user needs, business requirements, and technical constraints.
• Design and document workflows and wireframes, bringing them alive as high-fidelity visual composites built upon our Design System
• Work within a multi­disciplinary product team, leading the design and research process, facilitating design discussions, and validating product/experience changes.
• Advocate for Accessibility and Inclusive Design practices
• Share ideas, successes, and knowledge to build trust and extend the reach of the discipline overall.

We're excited to work with someone who:

• Has a proven track record for building and testing delightful products and user experiences
• Knows how to analyze a problem, consider research and data, then propose and deliver a solution
• Collaborates effectively with stakeholders and Helps to steer debates into decisions during team discussions
• Is comfortable being self-directed; you don’t need someone guiding you through the design work
• Is familiar with user-centered and human-centered design approaches
• Has core competencies in Interaction Design and Visual UI design, supplemented with proficiency in adjacent skills such as UX Research, UX Writing, and Information Architecture.
• Understands how design work connects with broader business value
• Has experience working in complex systems with multiple audiences and complicated workflows; enterprise SaaS a plus
• Is familiar with Accessibility Guidelines and Inclusive Design practices
• Has excellent communication, presentation and collaboration skills

Why you should join Contentsquare: ▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done ▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits ▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact ▪️ Our clients, partners and investors love our industry-leading product To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight: ▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year ▪️ Work flexibility: hybrid and remote work policies ▪️ Generous paid time-off policy (every location is different) ▪️Immediate eligibility for birthing and non-birthing parental leave ▪️Wellbeing and Home Office allowances ▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours ▪️ Every full-time employee receives stock options, allowing them to share in the company’s success ▪️We offer many benefits in various countries -- ask your recruiter for more information We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Apply for this job