Strategic Consultant

Job Description

Contentsquare is a digital experience analytics company dedicated to better customer understanding and making the digital world more human. We power more human experiences through understanding, action, and trust. Since our founding in France in 2012, we have grown to be a truly global team, representing more than 72 nationalities in offices around the world, including New York, Texas, Colorado, London, Paris, Rennes, Munich, San Francisco, Barcelona, Amsterdam, Tel Aviv, Tokyo, Singapore, and more. In 2022, we raised $600M in Series F funding. In 2023, we were recognized as a certified Great Place to Work in 5 countries. In 2024, Heap and Hotjar joined the Contentsquare Group, strengthening our analytics platform to provide a 360 view of users' digital experience and to provide end-to-end service to the global market — from entrepreneurs and SMBs/growth companies to Enterprises. Do you want to learn, innovate and contribute your unique perspective to an industry leader? Join the team dedicated to bringing more human analytics to the world! Please Note: Scammers are posing as Contentsquare and Contentsquare team members. We’ll never initially contact you via text or GChat, and never solicit money from you. Please visit our careers blog for more information. The Strategic Consulting team is a growing business line within Contentsquare’s Professional Services organisation that is focused on delivering lasting impact and success for our customers. In this role, you will build strong relationships with, and as part of our clients’ teams from successful launches, to tailored workshops, and ongoing strategic support that increases satisfaction, maximizes the Contentsquare experience and ultimately transforms our customer’s businesses to drive positive results. We win when our customers win.

What you'll do:

• Serve as an expert on change management and the analytics industry
• Develop complete context on our product and become an expert in the analytics & adjacent markets. You will leverage this knowledge to pilot and design service offerings for our customers.
• Become a thought leader on data-driven change management who can guide and support customers through business transformations
• Serve as the trusted advisor and challenge a wide variety of audiences to create outcomes that are right for them, including: CRO teams, marketers, IT and Support teams, UX/UI designers, product managers, engineers, and C-level executives.
• Form close relationships with our customers. Our customers will consider you part of their team.
• Manage the project lifecycle from end to end, such as creating project timelines, mitigating risks, communicating to stakeholders, and ensuring the timely completion of projects.
• Contribute to our team growth by creating new content, enablement, and processes for peers to use as winning strategies and deliverables.
• Work cross functionally and manage special projects internally to help the Strategic Consulting team scale as fast as possible.

What you'll need to suceed:

• Highly skilled problem-solving abilities (quantitative, conceptual, analytical)
• Experience consulting and providing recommendations to clients, strong written & verbal communication skills, and a passion for helping people
• Proven ability to present technical concepts effectively
• A good understanding of the analytics market and website optimisation and a strong interest in data, technology, software, and the internet
• Highly structured work approach and the ability to manage multiple activities in parallel, in a fast-paced environment
• Strong project management and organisational skills
• Flexibility, including the ability to adapt quickly to changing priorities; capable of operating in an ambiguous environment.
• Fluency in English
• Prior professional experience in E-commerce, A/B testing, Digital or Analytics businesses.
• Degree in a related field.

What makes you stand out:

• Consulting background and experience delivering large-scale business transformations
• Experience with SQL, Python, HTML, CSS, JS, and working with various APIs, data warehouses, and BI tools
• Strong knowledge and experience with CRO and A/B Testing
• Knowledgeable with web/app development & performance (HTML, CSS, JS, tagging technologies, SDK, Swift)
• Knowledge or experience with UI/UX or Cognitive Science

Why you should join Contentsquare: ▪️ We’re humans first. We hire dedicated people and provide them with the trust, resources and flexibility to get the job done ▪️ We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits ▪️ We are a fast-growing company with a track record of success over the past 12 years, yet we operate with the agility of a startup. That means a huge chance to create an immediate and lasting impact ▪️ Our clients, partners and investors love our industry-leading product To keep our employees happy and engaged, we are always assessing the benefits/perks we offer to ensure we are competitive. Here are a few we want to highlight: ▪️ Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year ▪️ Work flexibility: hybrid and remote work policies ▪️ Generous paid time-off policy (every location is different) ▪️Immediate eligibility for birthing and non-birthing parental leave ▪️Wellbeing and Home Office allowances ▪️A Culture Crew in every country to coordinate regular outings such as game nights, movie nights, and happy hours ▪️ Every full-time employee receives stock options, allowing them to share in the company’s success ▪️We offer many benefits in various countries -- ask your recruiter for more information We are a 2024 Circle Back Initiative Employer – we commit to responding to every applicant Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Your personal data is used by Contentsquare for recruitment purposes only. Read our Job Candidate Privacy Notice to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal here . Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws. Apply for this job