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Director of Product, Platforms & Growth

Articulate

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Job Details

Location: USA Posted: Jul 04, 2024

Job Description

We are seeking a Director of Product to lead our Product Platform team, focusing on product-led growth, course distribution, and advancing several AI and platform initiatives. You and your team will define the vision and roadmap for these key areas, driving substantial growth and impact. You will work closely with our authoring and collaboration product teams as well as partners across design, engineering, data, and marketing. We embrace the empowered product team model, and your coaching and strategic direction will provide the clarity and autonomy needed to define outcomes and deliver customer and business value. You will bring to the team solid knowledge in areas like product-led growth, platform product for both internal and external partners, and a high bar for our customer experience to better serve and expand our addressable market.

What you'll do:

    • Spearhead the development and execution of our platform’s roadmap,leveraging AI where possible to enhance our product-led growth and course distribution capabilities.
    • Adopt a metrics-driven approach to drive product and business decisions through both iterative experimentation and new product offerings.
    • Partner closely with marketing and sales teams to drive product adoption, expand our product reach, improve customer engagement, and accelerate revenue growth.
    • Build, coach, and develop a world-class team of product talent while upholding Articulate’s values of diversity and inclusion, consistent with our Human-Centered Organization framework.
    • Engage and communicate effectively with every user group (customers, learners, business partners) and create strong feedback cycles in the product development process through clear customer-centric and strategy-aligned direction.
    • Foster a strong product management culture through processes and best practices, partnering with engineering, design, and other teams to deliver exceptional products on time while modeling team transparency and accountability.

What you should have:

    • 7+ years of experience as a product manager, including at least 3 years managing and hiring teams.
    • A strong background in B2B product-led growth, ideally with a creator tool component.
    • Experience in internal platform product management, including deep knowledge of back-office areas like orchestration, account management, and subscription management.
    • Experience in external platform product management, including expertise in the technical, operational, and strategic aspects of partnership dynamics.
    • A data and metrics-driven mindset, with a clear understanding of what success looks like, how to measure it, and how to foster an outcome-driven organization.
    • A proven ability to drive adoption and expansion while striving for a simple, beautiful, and elegant user experience that feels like magic to the customer.
    • Experience in leading zero to one initiatives within a larger organization.

Nice to haves:

    • Experience in Gen AI product development.
    • Experience in leading internationalization efforts for a mature product.
    • Expertise or previous experience in Learning & Development, HR Tech, or the Creator space.
$201,000 - $301,400 a year The pay range for this position is $201,000 to $301,400 for all US locations. Articulate takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs. This position is also bonus eligible. Articulate also offers a robust suite of benefits, check out the website for a full list. About us Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise —an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers. Named one of Inc. Magazine’s Best Workplaces 2022 and a leader in building a human-centered organization , Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other. In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here . Articulate Global, LLC is an Equal Employment Opportunity and Affirmative Action employer and complies with all applicable federal, state, and local fair employment practices laws. All employment decisions at Articulate are based on business needs, job requirements, and individual qualifications directly related to the job, without regard to any protected characteristic or class, including, but not limited to, race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. Qualified candidates with criminal histories will be considered for this role in a manner consistent with applicable law. Articulate is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation related to the application process due to a disability, you may contact us at [email protected]. (For information about Articulate's privacy practices, please view our Privacy Notice ) As an organization, we participate in E-Verify . Apply for this job

About Articulate

Articulate develops e-learning software, content, and community that’s changing the way the world learns.

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