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Manager on Duty - Lead Network Engineer

General Dynamics Information Technology

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Job Details

Location: Pentagon, C Ring, National Landing, Arlington, Arlington County, Virginia, 22202, USA Posted: Dec 21, 2019

Job Description

Job Description

We are GDIT. The people supporting and securing some of the most complex government, defense, and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us, but also on us, and that’s important.

GDIT is your place. You make it your own by embracing autonomy, seizing opportunity, and being trusted to deliver your best every day. We think. We act. We deliver. There is no challenge we can’t turn into opportunity. Our work depends on a Manager on Duty (MOD) - Lead Network Engineer joining our team to support JSP-ETM activities in Arlington, VA.

The MOD is responsible for ensuring the transport segment of the network is being monitored, maintained and is operating as designed during their shift. The MOD also manages personnel and the daily activities assigned to the Service Restoral Team. The MOD has several responsibilities including, but not limited to:

  • Monitoring and assigning Remedy tickets and ensuring tickets are being resolved within the established Service Level Agreement (SLA).
  • Create Standard Operating Procedures (SOPs) and Shift Reports.
  • Handle all escalations.
  • Provide Tier 3 support to the Network Operations Center (NOC).
  • Support local area network (LAN) and wide area network (WAN).
  • Schedules authorized outages to implement proposed solutions.
  • Analyzes and monitor network topologies.
  • Provide technical support and troubleshooting of routers and switches.
  • May work odd hours to support facility maintenance actions to minimize customer impact.
  • Other duties as assigned

This position will work rotating shifts of:

Swing Shift:

Sunday – Thursday 2:00pm to 10:30pm and

Tuesday – Saturday 2:00pm to 10:30pm

Education

Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.

Qualifications

  • Active Secret clearance or higher
  • Must meet DoD 8570 IAT Level II certification requirements (Security+ CE, CCNA or higher)
  • 5+ years of directly related experience in network administration including management/lead experience
  • Hands-on experience with the Network Administration data and voice communications networks

Computing environment certification highly desirable.

We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. We deliver. Bringing the expertise needed to understand and advance critical missions. We transform. Shifting the ways clients invest in, integrate, and innovate technology solutions. We ensure today is safe and tomorrow is smarter. We are there. On the ground, beside our clients, in the lab, and everywhere in between. Offering the technology transformations, strategy, and mission services needed to get the job done.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.

About General Dynamics Information Technology

General Dynamics Information Technology has worked across the full spectrum of government and business for decades.

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