Director - Product Consulting

Job Description

About Amobee:

Amobee is a technology company that transforms the way brands and agencies make marketing decisions. The Amobee Marketing Platform enables marketers to plan and activate cross channel, programmatic media campaigns using real-time market research, proprietary audience data, advanced analytics, and more than 150 integrated partners, including Facebook, Instagram, Pinterest, Snapchat and Twitter. Amobee is a wholly owned subsidiary of Singtel, one of the largest communications technology companies in the world which reaches over 640 million mobile subscribers. The company operates across North America, Europe, Middle East, Asia and Australia. For more information, visit amobee.com or follow @amobee

Position Summary:

Amobee is seeking a Director of Product Consulting to join our team and support our London office. Reporting to the Sr. Director of Technology Services, the Director of Product Consulting is the primary technical resource for the client from onboarding through ongoing maintenance of Amobee’s Data Management Platform technology. The Director of Product Consulting is a trusted technical consultant to our most strategic clients and must be fluent in articulating technology and product capabilities to both business and technical audiences. The Director of Product Consulting is also a resource and partner to Client Services, Product Management, and Business Development teams.

As the Director of Product Consulting within Amobee's Technology Services Organization, you are responsible for managing the technical aspects for our customers’ implementations on the Amobee Platform and will assist in ensuring that our customer integrations are functioning optimally. You are also responsible for fostering the customer relationship after the initial implementation as the key technical adviser and product advocate for our Data Management Platform features.

Responsibilities:

• Provide product, business and technical knowledge in support of post sales activities to ensure customer success
• Responsible for successfully deploying Amobee’s Data Management Platform and features across a portfolio of clients.
• Integrate customer internal systems and applications with Amobee's Data Management Platform utilizing various interfacing methods (API, Batch, Server to Server, Pixel based)
• Support Business Development by scoping and leading new partner integrations in EMEA
• Technical expert on industry regulations (GDPR) as it relates to Amobee’s products and services
• Act as primary technical point of contact for EMEA, addressing technical challenges and product related questions
• Develop and manage technical design documents, project scope documents, and issues lists.
• Monitor technical configuration to ensure optimal performance and usage of Amobee product stack
• Advocate product enhancement requests to internal Product Management and Engineering Teams.
• Accurately identify, reproduce, and document software defects and customer-requested product enhancements in the appropriate tracking system.
• Assist in product trainings and support Quarterly Business Reviews with clients in support of the Client Services organization

Requirements:

• Bachelors in a technology, analytical, or quantitative discipline is preferred
• 5+ years of experience in a technical consulting or technical account management role
• Advanced knowledge and hands-on experience with data management platforms (DMPs) & related technologies (Web Services RDBMS, Hadoop, D/W), Database querying languages and JavaScript
• Advanced knowledge of display advertising exchanges, behavioral targeting, and performance-based optimization
• Ability to match product capabilities with a client’s business requirements
• Strong communication and analytical skills necessary to negotiate with internal and client stakeholders
• Previous experience establishing, managing and maintaining strong customer relationship and handling sensitive customer issues
• Interact effectively and confidently with client and internal executives
• Excellent Project Management experience, including managing projects across organizations
• Ability to respond to high impact, high-profile clients’ product needs in a way that drives customer delight

Location: LONDON, ENGLAND

In addition to our great environment, we offer a competitive base salary, employee development programs and other comprehensive benefits. Please send a cover letter along with your resume when applying to the position of interest located at Amobee.com. We are an Equal Opportunity Employer. No phone calls and no recruiting agencies, please.