Analyst SIMS Analysis and Reporting

Job Description

Overview

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

Perform analysis of Safety and operational data, determine and monitor performance exceedance triggers, and report results for the SIMS in support of the overall Safety Management System (SMS). Collaborate with Business Solutions Analysts to transform various data sources into actionable data visualizations.

WORK ACTIVITIES/CONTENT:

• Must be able to meet any physical ability requirements listed on this description.

• May perform other job duties as directed by Employee's Leaders.

• Analyst, SIMS Analysis & Reporting performs the functions below:

• Data Reporting: Develop, maintain, and deliver daily, weekly, monthly, and annual statistical as well as ad hoc reports use for trend analysis to meet corporate and organizational needs and requirements.

• Data Analytics and Visualization: Creates and presents standard reports, responds to queries for ad-hoc reports and forms theories, tests hypotheses, and finds patterns in the data. Capable of creatively presenting information and communicating both visually and verbally in the language of Safety to Stakeholders. Gleans actionable insight from the data, advises management on trends, and makes recommendation to improve business processes.

• Statistical Analysis: Collecting, analyzing, and interpreting Safety information to determine cause and affect relationships to develop qualitative and quantitative analyses, aimed at reducing damage to people, equipment, and brand.

• Regulatory Reporting: Preparation of reports to comply with regulatory requirements including but not limited to A4A, OSHA, and the Bureau of Labor and Statistics (BLS).

• Manage implementation of small-to-medium analysis and reporting projects

Qualifications

EDUCATION:

Required/Preferred

Education

Required

High School Diploma or GED

• High school diploma or equivalent required

• Bachelor's degree or equivalent work experience. College degree (specialization in aviation, engineering, and/or Safety preferred) or equivalent work experience of at least 3 years data analysis reporting.

WORK EXPERIENCE:

• 2 years of experience in data reporting and trend analysis required

• 1 year experience with advanced Excel features (e.g., VBA, PivotTables, Power Pivot, etc.) required

• 1 year experience leading medium-to-large reporting and analysis projects required

• 1 year experience with relevant business intelligence tools (e.g., Tableau, Alteryx, R or similar) preferred

• 1 year experience with analyzing safety and/or airline data preferred

• 1 year experience with database management preferred

LICENSING/CERTIFICATION:

• Non-DOT Positions

PHYSICAL ABILITIES:

• Office setting with lifting/bending/stooping periodically

• 10-20% travel with potential for increased/decreased travel based on Safety & Security Department needs

• May require extended work hours per Leader's request

KNOWLEDGE/SKILLS/ABILITIES/WORK STYLE:

• Must be able to comply with Company attendance standards as described in established guidelines.

• Works in a cooperative spirit to ensure the success of our Company

• Provides friendly service and maintains positive relationships with all Internal and External Customers

• Provides Southwest Airlines Hospitality to ensure Employees and Customers feel welcomed, cared for, and appreciated

• Strong interpersonal skills with ability to work both independently and as a Team Player

• Highly flexible, ability to execute an adapt quickly to organizational and business changes

• Ability to work independently with minimal supervision

• Strong analytic capabilities with ability to break down and analyze various types of data across the enterprise

• Knowledge of data validation to ensure reporting quality standards are met

• Superior Customer Service and interpersonal skills with the ability to deal with Internal Customers at all levels

• Strong time management, organizational, and coordination skills including appropriate sense of urgency and proactive approach

• Proficiency with MS Excel (e.g., PivotTables, Vlookups, developing macros, etc) and other analytical tools (e.g., Tableau, Alteryx, or R)

• Strong interpersonal skills, able to work both independently and as a Team

• Airline operational experience in maintenance, flight operations, ground operations, or related area preferred

• Must be able to understand airline operational, technical documents, and data

• Strong communication skills, both written and verbal. Able to clearly and concisely present results of analysis

OTHER QUALIFICATIONS:

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.

• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

• Must be at least 18 years of age.

• Must be able to comply with Company attendance standards as described in established guidelines.

• Must be energetic, self-motivated, possess a strong work ethic and commitment to excellence.

• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information.

Southwest Airlines is an Equal Opportunity Employer