Sr Software Engineer

Job Description

Overview

We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer.

Responsibilities

The Sr. Software Engineer in the Marketing Department is the SME with advanced experience in designing, writing program code, testing, documenting, and implementing functionally appropriate, technically sound, and well-integrated application systems in accordance with Customer requirements, organizational methodologies, and standards. Identifies and prevents production problems and implement immediate resolution efforts across technology areas. The Sr. SWE will also be mentoring Software Engineers, holistic vision of organization and impact, focusing on “shift left” activities.

Work Activities/Context

• Must be able to meet any physical ability requirements listed on this description.
• May perform other job duties as directed by Employee's Leaders.
• Mentors Engineers on responding to production program issues and coaches on resolution.
• Expert lead on production and testing to identify defects.
• Leads testing and implement system enhancements using techniques that preserve system integrity and drives a results-oriented environment.
• Develops, tests and operates end-to-end software solutions using machine learning, related optimization, and knowledge systems.
• Ensures that systems are functionally appropriate, technically sound, and well integrated.
• Defines procedures, standards, measurements, accountability, and promotes quality and quantity of work.
• Subject matter expert level influence for scope of solutions.
• Remains abreast of industry trends and develops business cases for changes.
• Measures and defines parameters for transitioning of features into a production environment.
• Leads consistent forms of communication within teams while facilitating sessions for updates and idea sharing.
• Partners, leads, and collaborates with all levels vertically from team-members up to Senior leaders.
• Communication with external parties and industry consortium to enhance knowledge and identify opportunities for teams.
• Leads team to find best solution and offering thought leadership while ideating and challenging group think.
• Embodies Agile best practices and continuous improvement.
• Level of escalation to identify problems, performs root cause analysis, investigates information, performs impact analysis; formulates and executes plans to develop solutions. Mentors on solutioning.
• Identifies strengths and weaknesses of solutions while researching pros/cons of alternative options.
• Understands and can estimate efforts and value for solutions accurately and consistently.

Qualifications

Basic Qualifications:

• High School Diploma or GED required
• Must be at least 18 years of age.
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.

Education:

• Bachelor's Degree or equivalent work experience required.
• BS, Business, Engineering, Computer Science, or Information Systems, or equivalent formal training required.

Experience

• Five Years Work experience as a Software Engineer or equivalent role
• Experience in Marketing development environment preferred
• Experience in Airline Marketing development highly desired
• Experience with programming in SQL and ETL tools highly desired
• Strong knowledge of SQL required
• Experience in Ab Initio preferred
• Experience in Teradata preferred

Knowledge/Skills/Abilities/Work Style

• Advanced knowledge of software development methodologies, practices, concepts, and technologies obtained through formal training and / or work experience.
• Proactively shares knowledge and skills of software development and testing to solve a range of problems.
• Advanced knowledge of at least one required programming language.
• Excellent partnering, communication, negotiation skills, and execution in working with various partner Teams.
• Ability to articulate (verbally / visually) ideas, approach, concepts, options, risk, impact, and provides guidance to technical, non-technical, and Leadership audiences.
• Able to lead multiple assignments, whether administrative or project related, while maintaining a successful level of completion in all responsible work. Able to mentor others to do the same.
• Ability to lead ideating, presentations, mentoring and group-thinking sessions.
• Ability to influence without authority.

Other Qualifications

• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
• Must be able to comply with Company attendance standards as described in established guidelines.

Southwest Airlines is an Equal Opportunity Employer.