New Business Sales Development Representative

Job Description

Overview

The Business Development Representative is a key role within the LogMeIn sales team, working across our 'Identity and 'Access' and 'Support' SaaS solutions, which are experiencing triple digit YOY growth. The role will be responsible for contacting targeted business prospects, some of whom have responded to marketing awareness campaigns and/or from targeted lists. The BDR will work to understand the current software set-up and business challenges at the prospect organization, introduce our solutions, provide relevant details, answer questions, and a consultative approach help prospects move into an evaluation cycle of the LogMeIn product that best suits their needs.

The role is focused on dedicated outbound calling activities, executing on marketing campaigns and leads, and qualifying and developing inbound interest that all result in better qualified leads, new sales pipeline, increased conversions and revenue.

Responsibilities

• Proactive lead generation through outbound call programs and follow-up of leads within assigned accounts
• Research, create, develop targeted prospect lists
• Receive and qualify inbound prospect and customer inquiries
• Book appointments for the Account Executives, develop opportunities and/or progress leads within assigned Accounts.
• Maintain detailed account profiles in corporate CRM application including activities, reports, and update management on account status, business opportunities and trend
• Work with product managers and sales engineers to keep an up to date knowledge of LogMeIn products
• Maintain knowledge, awareness of competitive products and programs and communicate information learned with product management
• Provide back-up to team members when they are out or traveling. Take dial in calls from accounts when team members are not available
• Engage prospects and customers via online chat to drive conversions and qualify leads
• Collect, analyze, report data around performance, campaign and operational execution
• Share, learn, collaborate with team members and manager to develop strategies, improve execution, and ideas that drive great team results and success

Qualifications

• Ideally 2+ years of phone-based sales experience
• Excellent communication, relationship building and a strong sense of curiosity
• Self-motivated and organized
• Comfortable with a high level of daily outbound calling activity
• Ability to quickly understand and demonstrate technology and business value propositions
• Aligns with LogMeIn’s values, which are:
  • Be Accountable - even when no-one is looking
  • Thrive Together - greatness comes from unlocking each other’s potential
  • Advance Confidently - we find opportunity and act on it
  • Collaborate Openly - our whole is greater than the sum of our parts
  • Engage Fearlessly - we speak up and listen

About

LogMeIn simplifies how people connect and the world around them to drive meaningful interactions, deepen relationships and create better outcomes for individuals and businesses. One of the world’s top 10 public SaaS companies, we are at the cutting edge of business trends – including Artificial Intelligence - and we’re a market leader in Communication & Conferencing, Identity & Access, and Customer Engagement & Support solutions. There’s a good chance you’ve heard of some of our awesome cloud-based products, which include GoToMeeting, LastPass, Bold360, LogMeIn Rescue and Jive.

LogMeIn is a billion-dollar business with over 4 million daily users spanning virtually every country across the globe. We are headquartered in Boston with additional locations across North America, Europe, Middle East, Asia, and Australia. LogMeIn has placed 2nd in the Australian 2019 Best Places to Work. This recognition is another testament to its global success in creating positive and productive workplaces

Our Sydney office is vibrant, fun and offers a collaborative and nurturing work environment. Breakfast, snacks, fruit, and drinks are provided daily and numerous office events and social activities are happening regularly. For bold and creative individuals, LogMeIn provides limitless growth opportunities. We pride ourselves on an inclusive culture and collaborative spirit. Speaking up and listening to others is not just encouraged here but expected. We thrive together and champion each other’s successes. So, bring your curiosity and courage to challenge the status quo, and you’ll be rewarded with the opportunity to grow, innovate, have fun and do the best work of your career