Product Analyst

Job Description

Join Rakuten Rewards (formerly known as Ebates) and enjoy a fast-paced, friendly environment where creativity and teamwork are valued and results are recognized. We’re headquartered in the San Francisco Bay Area and have 12 offices worldwide. Our group of companies includes ShopStyle and Cartera Commerce. As part of the Rakuten Rewards team, you’ll experience the best of both worlds: a large, profitable, multinational company with the rapid growth and agility of a startup.

Do you love data? Do you love using data? Do you love using data to drive product development, refinement, and growth? We need a Product Analyst who is a creative problem solver with a passion for delivering data-driven insights, implementing foundational practices, and leveraging tools to enhance product experiences and internal operations.

You’ll be diving into massive data sets and applying experimentation science to deliver actionable insights. You’ll be leveraging your experience in testing and experimentation, and using multiple technical platforms to understand the complexities of our data. You’ll be the go-to person for strategic, data focused business advice.

Do you want a high-impact role, working with multiple teams in a high visibility, mission critical position?

Responsibilities:

• Collaborate with Product and Engineering teams to identify strategic opportunities, measure impacts and establish foundational data practices
• Work closely with a variety of teams to deploy new tools and features, ensure the appropriate set up and data tracking requirements
• Define key business metrics for experimentation and run large scale experiments that deliver impactful results to the business
• Create dashboards, reports, develop statistical models/analyses that explain what is happening and why to both internal and external stakeholders
• Be the expert on the data sets and data tools available for product development and platform optimization
• Participate in cross-functional product planning and stakeholder meetings

Qualifications:

• At least 5 years of in-depth Business Intelligence experience ideally in partnership with Product or Engineering teams
• Experience working with reporting tools (Tableau preferred)
• Strong SQL skills, comfortable working with large data sets (Financial, Clickstream etc.) in Big Data environment
• Ability to translate data-driven learnings into strategies, actionable insights and communicate to key stakeholders
• Detail-oriented and exceptionally organized. Able to multi-task, prioritize, and manage multiple projects in a fast-paced ambiguous environment
• Understanding of data pipelines and customer data platforms for data accessibility and operations (ex: Segment, Mixpanel etc.) is a plus
• Experience in working with the Experimentation Platforms (e.g. Optimizely, Test & Target, SiteSpect) is a plus
• Bachelor’s Degree in Computer Science, Statistics, Applied Mathematics, or related field

See what it's like working at our Crimson House West campus in San Mateo, CA!

Rakuten may choose to consider applicants that require some form of company sponsorship to work in the United States at its sole discretion, based on business needs.

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Rakuten is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.