3D Dental Treatment Designer (Morning Shift - Cartago)

Job Description

Join a team that is changing millions of lives.
Transforming smiles. Transforming lives. Transforming an industry.

At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionized the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our teams are constantly pushing the boundaries of what’s possible.

Ready to join us?

About this opportunity

This role will be responsible for designing 3D Orthodontic Treatments using Align Technology’s proprietary CAD dental design software (OrthoCAD) from digitally scanned files of patients from our customers (Orthodontists and GP Dentists). The employee will be trained and must work on all the steps of the process, from the preparation of the virtual impressions, the treatment set up and the gingiva adjustment. All of these operations will be done using the Align proprietary software. The employee is responsible for planning and coordinating translation process to guarantee on time delivery of the ClinCheck set up for the customers. Update and complete cases that have been assigned by the team lead/specialist or supervisor, such as complaint follow ups, reassigned cases and any case requiring special translation assistance. Update and inform about incorrect or outdated customer’s and patient’s information, found on any of the customer databases. Propose ideas for procedures and processes to promote improved service and customer satisfaction and overall department improvements. The employee must show strong ability to understand orthodontic clinical concepts and have computer literacy. This role will be expected to collaborate with other functions including quality, process engineering, continuous improvement and Clinical.

The CAD Designer is expected to understand the submitting doctor’s prescription form, select appropriate clinical comments in reference to the treatment and communicate with peers and other Align employees in English and/local language.

While performing the duties of this job, the employee will be required to sit for extended periods of time, including constant use of computer keyboard and tracker devices (mouse, track ball, etc.) Noise level in the work environment is usually moderate.

In this role, you will...

• Bring limited experiences
• Need training and close supervision
• Work on assignments that are routine in nature, but recognizes the need for occasional deviation from accepted practice
• Have little or no role in decision-making
• Apply acquired job skills and company policies and procedures to complete assigned tasks
• Partially meet the requirements of production standard in terms of quantity, quality & customer compliance

In this role, you’ll need ...

• High School Diploma
• Normally requires 0-2 years of related experience
• Advanced level of English (reading, verbal and written)

Sound like a good fit?

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About Align

Invisalign clear aligners, iTero Intraoral scanners, and OrthoCAD digital services that help dental professionals achieve the clinical results they expect and deliver effective, cutting-edge dental options to their patients.