Senior Instructional Designer, Health & Insurance

Job Description

Job Description

This position will be responsible for creating learning experiences that instill a mastery of our Insurance and Health applications in our customers, partner ecosphere, and employees. The audience for our training spans a wide variety of learners, from platform and UI developers to solution architects, program managers, and administrators.

This role spans all training media, from eLearning to instructor-led training to workshops. A critical part of the role is a desire to understand the product inside and out. You’ll roll up your sleeves and work with the product to design and build hands-on learning experiences.

You’ll participate on product teams, join scrum meetings, and become a product expert. You’ll work closely with our product management and technical publications team to ensure our programs complement Vlocity’s wide range of deliverables. You'll engage directly with Vlocity's services teams to understand the challenges that they're facing, and engage with our partners and customers to make sure our training is effective.

Qualifications

You’re a lifelong learner who assimilates new information quickly and you’re able to use your instructional design and communication abilities to quickly untangle complex concepts and build student skills. Your experiences in all aspects of instructional design are not limited to a particular medium, and include needs analysis and interviewing SMEs, creating learning objectives, planning and outlining, creating original content, and building assessments.

You can articulate what cognitive and instructional principles are behind your work and your approach to the training you create, as well as explain the specific advantages of using different types of media as part of the training. You can effectively communicate orally and in written form so that the information you produce is accessible and understandable to a wide variety of audiences.

Minimum Requirements:

• 5+ years experience developing training content for business software and/or technical software topics for instructor-led training and/or eLearning
• Skills in applying instructional design methodology that is not dependent on any medium, such as ADDIE, Bloom’s Taxonomy, and Robert Mager
• Familiarity with scientific principles in cognition that support better learning
• Bachelor’s degree required. Master’s degree in instructional design or certification from ATD is highly weighted.
• Proven ability to apply instructional design techniques, with a portfolio of successful, effective learning experiences
• A good eye for developing learning experiences that include text, graphics, videos, and simulations
• Ability to learn new applications quickly, and transfer those skills to others
• Must enjoy the challenges and opportunities of a start-up environment
• Strong work ethic, initiative, and drive
• US work permit required

Preferred Skills

• Experience in the Insurance and/or Health industries
• Experience developing training on business applications, such as CRM and CPQ
• Ability to read/understand one or more front-end code formats, including JavaScript and JSON, HTML, and CSS
• Experience using eLearning development tools like Articulate Storyline or Adobe Captivate
• Experience with capturing images and using screen capture tools such as Snagit
• Experience with video recording and editing using tools such as Camtasia
• Experience with the Salesforce Platform
• Experience with Salesforce Trailhead
• Experience with web and UI design

NOTE: The candidate will be expected to take a test and submit a portfolio of work samples.

Seeking talent near or accessible to: Seattle, WA

San Francisco Fair Ordinance

Vlocity, a Salesforce Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Posting Statement

Vlocity, a Salesforce Company, Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Vlocity, a Salesforce Company, Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Vlocity, a Salesforce Company, Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Vlocity, a Salesforce Company, Salesforce.com or Salesforce.org.

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Vlocity, a Salesforce Company will consider for employment qualified applicants with arrest and conviction records.