Growth Manager, Growth Campaigns - Location Flexible

Job Description

Company Description

Dropbox is now a Virtual First company, which means work outside of an office will be the primary experience for all employees. Being Virtual First also means the location of our employees is targeted but flexible. If “Location Flexible” is listed in the job title of a role, the role can be located in any of the states where Dropbox is authorized to do business.** Some roles (including those which do not have “Location Flexible” in the job title), however, may have to be co-located with their teams in certain locations. Please work with your recruiter and your hiring manager to understand any location constraints of a particular role and to communicate your location preferences. **Dropbox is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Dropbox is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Dropbox is registered.
Dropbox is one place to keep life organized and keep work moving. With more than 600 million registered users across 180 countries, we’re on a mission to design a more enlightened way of working. Dropbox is headquartered in San Francisco, CA, and has offices around the world. For more information on our mission and products, visit dropbox.com.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

We’re looking for a Growth Manager to expand our customer base across multiple products through thoughtful and effective in-product campaigns. In this role, you’ll be responsible for defining and executing strategies to activate, engage and retain Dropbox users across web, mobile and desktop platforms. You’ll develop and manage key initiatives, experiments and campaigns to increase renewal rates, reduce subscriber churn rates and enhance user engagement in collaboration with cross-functional teams. This role will require close cross-functional partnerships across Growth, Data Science, Product, Marketing, Engineering and other internal teams. You’ll join our team of motivated and experienced Growth Managers, who work on building a best-in-class operation to educate, engage and upgrade our users across all product surfaces.

Responsibilities

• Drive retention & engagement campaign strategy across all paid products
• Analyze user and business data to develop a roadmaps, experimentations, and campaigns
• Develop and implement predictive churn and user segmentation models in collaboration with Machine Learning GTM and Platform teams
• Monitor, analyze, and report on key metrics and results
• Partner with Product, Growth, and Marketing teams to execute new product go-to-market strategies

Requirements

• 5+ years of experience in Growth, Marketing, Product or related fields, preferably with focus on user retention & engagement
• Extensive experience in A/B testing, metrics-driven marketing, or related fields
• Strong analytical and problem solving skills
• Consistent track record of achieving high quality business, team and personal goals in a fast-paced, challenging and exciting environment
• Excellent communication skills and outstanding collaboration skills

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Benefits and Perks

• Generous company contribution toward individual medical, dental, & vision insurance coverage
• 401k + company match
• Market competitive total compensation package
• Free Dropbox space for your friends and family
• Wellness Reimbursement
• Generous vacation policy
• 10 company paid holidays
• Volunteer time off
• Company sponsored tech talks (technology and other relevant professional topics)