Group Credit & Cash Collection Manager

Job Description

Job Summary: We are seeking a highly skilled and proactive Credit & Cash Collection Manager to join our finance team. The successful candidate will be responsible of the oversee the entire cash collection process and the credit risk mitigation (measured via associated metrics: DSO, %current, bad debt reserves, cost of collection). The credit and collection manager will work closely with the other substream of his organization: cash application / account receivable, billing / revenue accounting. The scope is for all the entities of the group (10+) Key Responsibilities: Management • Direct management of a team of 3 cash collectors • Manage relationships with third-party collection agencies and law firms involved in the collection process. Credit • Implement a credit policy at group level to mitigate and monitor our risk • Support the “Field Finance” organization for the deal approvals Collection • Responsible of the Group cash collection policy • Build strong and effective collection strategies to ensure timely payments • Decide on most suitable collection action to consider (from amicable pro-active to contentious) • Follow-up with cash collectors and define tactical action plans • Manage directly some of key / strategic accounts (directly with senior management) • Follow-up legal proceedings Dispute • Track disputes and coordinate internal resolution with various stakeholders (legal, sales, deal desk, billing, customer success) • Identify root causes and initiate and take part of continuous improvement initiatives Bad debt allowance • Provide recommendation for risk accounts requiring a bad debt accrual • Provide recommendation for statistical accrual • Follow-up bankruptcies Reporting • Provide updated and qualified ageing report • Provide regular report to senior management (considering multiple dimensions: segmentation, localization. Etc) • Provide report / analysis upon request Qualifications: • Bachelor’s degree in Finance, Accounting, Business Administration, or a related field. • Proven experience in accounts receivable management or cash collections, as a manager in an international context • Excellent communication and interpersonal skills for interaction with senior management and external partners. • Strong negotiation skills and attention to detail. • Strong analytical skills with the ability to interpret financial data and collection trends. • Proficiency in accounting software and tools related to accounts receivable management • Good understanding of legal procedures in countries CS operates (bankruptcies etc.) Apply for this job