Specialty Care Sales Specialist- PENANG

Job Description

AstraZeneca is a global, innovation-driven BioPharmaceutical business that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies.

Work with our transformative pipeline, backed by science and investment, to bring a variety of high-quality medicines to market. Feel a sense of reward and passion as you embrace the opportunity to give millions of patients access to medicines, including in areas where patient needs are often unmet.

In this role, you will positively influence customers’ prescribing behaviour to achieve sales targets, develop territory and build strong customer relationships with the objective of maximising sales volume and market share of designated products on a given territory.

Main Responsibilities

Sales Achievement

• Effectively implement sales strategy and tactics, plan of action (POA) in accordance with company policies.
• Regularly monitor territory’s sales performance to initiate appropriate actions and ensure high accuracy of sales forecast
• Facilitate enlistment of newly launched and key products in hospitals and clinics by planned date.

Strategic Territory Planning

• Engage in strategic planning to drive business growth and maximize opportunities with key accounts.
• Analyze market trends, competitor activities, and industry insights to identify areas for growth and develop strategies to maintain a competitive advantage.
• Work on account plans and set goals for account penetration and revenue growth.

Customer Focus and Service

• Update territory customer segmentation classification, database and call records continuously.
• Build trust and credibility with customers by demonstrating integrity and acting within the AstraZeneca Code of Conduct.
• Explore and expand new customer base.
• Serve as advocate for key accounts and represent the voice of the customer, providing feedback, suggestions, and insights to improve products, services, and overall customer experience.
• Work to resolve any customer issues promptly and efficiently.

Reporting/ Administration

• Submit monthly reports commenting on deviations from Business Plan and intended actions to align performance with objectives.
• Ensure punctual delivery of reports/ synchronisation of ETMS Veeva.
• Monitor and assess sales transactions to identify potential irregular sales patterns.

Personal Development

• Develop behaviours leading to enhanced effectiveness as outlined in the Key Account Competency framework.
• Identify areas for self-development and discuss developmental needs with the line manager.
• Attend & actively participate in sales meetings, product and sales training.

Essential Requirements

• Your education background is in science, preferably a degree or masters in a top university.
• You have experience or a keen interest in pharmaceutical sales and healthcare industries.
• You will be based in Penang

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.