Site Lead / Field Support Representative (Government)

Job Description

Job Description:

This position requires office presence of a minimum of 5 days per week and is only located at customer's site (Fort Irwin, CA). No relocation is offered.

AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing, and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.

Our Civilian team supports our Nation’s federal agencies delivering services to the Public and are responsible to provide core agency mission service along with obtaining critical voice, video and collaboration services for the full spectrum of mission delivery.

AT&T has an opening for Site Lead/Field Support Representative to support US Army organization.

Job Duties/Responsibilities:

• Customer management and communication

• Activity Scheduling and Reporting

• Sub-contractor activity scheduling and reporting

• Facility and equipment oversight

Preferred Level of Clearance:

Public Trust (#publictrust) or ability to obtain a Public Trust

Additional Clearance Preferred:

DoD Secret (#secret)

• Perform as on-site technical lead in support of AT&T assets on Fort Irwin, CA.
• Manage day-to-day activities required to support AT&T’s deployed equipment supporting the Army’s CTC-IS Range Communications System. May require on-call response/support during Army rotational periods.
• Act as direct point of contact for AT&T with NTC Army personnel, Ops Group personnel, and support staff.
• Collaborate and communicate with various entities throughout AT&T to identify and manage issues through resolution.
• Demonstrate the ability to resolve difficult problems and apply skills within a challenging and demanding work environment.
• Act as on-site AT&T POC for coordination and facilitation of program-related material receipt, inventory, distribution, and tracking.
• Coordinate and facilitate on-post and down-range access/escort for other AT&T/Subcontractor personnel, as necessary.

Requirement of the job:

• Education: Strongly prefer but not required is a Bachelor’s degree in Technical related field or equivalent experience; technical trade certification
• Preferred experience in wired and wireless networking, mobile/mobility networking
• Strong understanding of communications network infrastructure is important for this opportunity.
• Excellent written, oral, and time management skills.
• Experience: Minimum of five years technical-related experience.

Desired Qualifications:

• Familiarity with US Army and Department of Defense installations and operations.
• Familiarity with AT&T mobility infrastructure and operations.

Our Site Lead / Field Support Representative's earn between $70,000 - $75,000. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours:

Time Type:

Location:

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.