Application Support Analyst (intermediate)

Job Description

Position Description:

Within GBSU, our team oversees regulatory reporting and trading applications. We cover development, operation, and support for these applications, while adhering to agile and DevOps principles. Our team has the privilege of working in close collaboration with our stakeholders and a multitude of other teams.

Your future duties and responsibilities:

What will be your DAY-TO-DAY?
Your responsibilities include, but are not limited to, the following:
-Support users of regulatory reporting and trading applications.
-Monitor processes and infrastructure.
-Manage the resolution, tracking and documentation of incidents and requests.
-Communicate with users and other teams.
-Participate in Change Management / Release Management (CMRM) processes.
-Contribute to development projects within an agile team.
-Execute quality, non-regression and post-deployment tests.
-Contribute to the continuous improvement of our applications, operations infrastructure, processes, and documentation.
-Conduct data analysis for our users or for improvement purposes.

Required qualifications to be successful in this role:

Must Have:
-SQL - SQL Server, Oracle, PostgreSQL.
-Linux, Windows, Azure, Hadoop.
-Support / Ticketing tool.
-Scripting languages (Bash, Python, PowerShell, etc.).
-Autosys or other scheduling tools.
-Development and deployment toolchains (GIT, Jenkins, XL-Deploy, etc.).
-Experience working in a similar role in a complex information system environment.
-Ability to structure, document, and share knowledge.
-Familiarity with monitoring and job scheduling concepts.
-Incident resolution and request handling.
Nice to Have:
-Prior experience in a financial environment.
-Familiarity with ITIL framework.
-Basic financial / capital market knowledge.
Education: Bachelor s degree in computer science or related field.
Languages: English, French
Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.
Due to US Federal Securities law applying to this position, candidates who will apply for this position will be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority (FINRA).
#LI-BZ1

Bilingualism (French and English) is required for this position due to the nature of the role requiring interaction with national and global clients.

Skills:

• English
• French
• Linux
• PowerShell
• PowerShell
• Python
• SQL
• Windows

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because...
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.
Come join our team—one of the largest IT and business consulting services firms in the world.