Senior Workfront Implementation Specialist

Job Description

Senior Workfront Implementation Specialist

As a global business with game-changing products, there’s always scope for Dell Technologies to grow sales and expand market share. So, a highly skilled Marketing Technology team is essential. We develop and implement strategic approaches to solutions and technology that put our products and services at the forefront of our customers’ minds. Always ready to adjust strategies in response to market change and competition, our team works closely with Marketing stakeholders, IT, and external partners. Crucially, their remit goes beyond the customer value proposition to making sure product development is informed by customer insights.

Dell is implementing Adobe Workfront as its centralized marketing system of record/work management system to optimize the execution of marketing activities. This product allows Dell’s Marketing team members to work more efficiently and focus on the strategy of delighting customers through personalized experiences.

Join us as a Senior Workfront Specialist on our Global Martech Team in Round Rock, Texas or Hopkinton, Massachusetts to do the best work of your career and make a profound social impact.

What you’ll achieve

As a Senior Workfront Specialist you will collaborate with internal teams to assess business requirements, design and implement Workfront solutions, and provide ongoing support to ensure clients maximize the value of their Workfront investment. You’ll partner closely with the Workfront product owner, Dell IT, group admins and business partners to drive adoption, create efficiencies and scale the Workfront platform.

You will:

• Design, build and configure Workfront functionalities to meet business process and application requirements
• Provide expert guidance on Workfront best practices and configuration techniques to optimize workflows and processes.
• Train and support teams in adopting Workfront and its full range of features.
• Troubleshoot and resolve stakeholder issues related to Workfront configuration and functionality
• Stay current with new features, enhancements, and industry trends related to Workfront
• Develop and maintain documentation, including system configurations, process flows, and user guides
• Ensure that the solutions provided meet the required implementation standards and align with the marketing end-to-end strategic goals

Take the first step towards your dream career Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:Essential Requirements

• 5+ years of hands-on experience with Workfront core design and configuration
• 8+ years of overall experience in a consulting role, working with enterprise software solutions
• Workfront certification is required (e.g., Workfront Certified Administrator)
• Solid experience in client-facing roles, understanding business needs and translating them into actionable solutions
• Ability to provide ongoing support and troubleshooting in a Workfront environment
• Excellent communication skills, with the ability to clearly explain complex concepts to both technical and non-technical stakeholders

Desirable Requirements

• Experience in the implementation, configuration of Workfront Fusion.
• Experience in integrating Workfront with other Marketing tools

Compensation
Dell is committed to fair and equitable compensation practices. The salary range for this position is $154,700 - $200,200.

Benefits and Perks of working at Dell Technologies
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member — right now at MyWellatDell.com

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.

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