Operations Planner

Job Description

Teamwork makes the stream work.

Roku is changing how the world watches TV

Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.

From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.

About the team

At Roku, our Global Operations, Supply Chain, and Logistics team powers the seamless delivery of our award-winning streaming devices and consumer electronics to millions of customers around the world. With team members and partners across the U.S., Europe, Asia, and Latin America, we operate a truly global network that thrives on precision, innovation, and collaboration. From sourcing and manufacturing to fulfillment and sustainability, we’re committed to supply chain excellence that scales with Roku’s rapid growth and global reach. If you’re excited by the challenge of building world-class systems that connect people to the content they love, this is the team for you.

About the role

We’re looking for a self-starter to join our fast-paced environment and contribute to the operations planning team, with a focus on Roku’s Roku Made TV business. The supply demand manager will be an individual contributor supporting operations planning leadership through reporting, forecasting, and supply demand analysis, all with an emphasis. This individual is quantitatively driven, detail-oriented, and possesses a high level of problem-solving expertise. This person is experienced in analyzing large amounts of data to uncover actionable insights and can work cross-functionally to drive results. This role will work closely with Operations Planning leadership, Operations, Sales, Finance & Accounting to accomplish key initiatives that drive the success of the Roku Made TV business.

What you’ll be doing

• Create a production build plan based on the sales forecast for the Roku Made TV product line. Maintain and update build plans for all suppliers.
• Conduct weekly sales forecast and build plan reviews, creating reports and comparing results against objectives to drive optimal supply demand planning.
• Partner with the material manager to review supply commitments against the build plan, identify and highlight gaps and excess materials, ensuring supply continuity and minimizing E&O excess.
• Focus on supply and demand planning. Collaborate with sales operations, finance, and operations teams to resolve all supply-demand related issues.
• Lead weekly meetings with sales operations and planning team in the S&OP process for Roku Made TV.
• Support the leadership team in developing short- and long-term strategic plans for the Roku Made TV business.
• Communicate status, risks, and opportunities regularly with key stakeholders.
• Partner with the supply chain excellence team to drive the digitization of systems and tools to improve forecast accuracy and productivity. Develop new reporting tools to drive continuous improvement across the Roku Made TV business.

We’re excited if you have

• Bachelor’s degree from a four-year college or university
• 5+ years’ work experience in forecasting and supply-demand management in consumer electronics, e-commerce, retail, or digital media industries
• Expertise in Excel, PowerPoint, and NetSuite
• Operations planning, data science/modeling experience, or similar quantitative business responsibilities related to financial or operational performance are preferred.
• A data-driven approach to problem-solving and a track record of driving results through continuous improvement
• The ability to work effectively and collaboratively across departments and functions
• A bias toward action in resolving issues and the ability to thrive in a high-energy, fast-paced environment
• Experience working in and collaborating effectively in a multi-site, virtual context

Benefits

Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Our employees can take time off work for vacation and other personal reasons to balance their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.

The Roku Culture

Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.

We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.

To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.

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